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Shake Shack and Serve Robotics have partnered to deliver orders via autonomous robots through Uber Eats in Los Angeles. This collaboration represents a significant step towards expanding robot delivery across the U.S. and demonstrates the growing role of AI-powered technology in the food delivery industry.
Key Highlights:
- Autonomous Robot Delivery: Select Shake Shack locations in Los Angeles now offer deliveries through Serve’s autonomous robots on the Uber Eats platform.
- Expansion Goals: Serve Robotics aims to deploy up to 2,000 robots across the U.S. by 2025, further advancing the integration of sidewalk delivery robots in urban areas.
- Customer Experience: The robots provide a quick, convenient, and fully contactless delivery option, enhancing the guest experience with hot, fresh food delivered securely.
- Innovative Partnership: This partnership leverages Serve’s strategic relationship with Uber Eats, building on tens of thousands of successful deliveries since 2022.
- Eco-Friendly Solution: Serve’s all-electric robots contribute to reducing the carbon footprint and minimizing urban noise and congestion.
Touraj Parang, President and COO of Serve Robotics, emphasized the value of this partnership, stating, “Today’s announcement highlights the value of Serve’s world-class strategic partnerships as we work to expand our geographic footprint and deploy 2,000 robots across the U.S. in 2025.”
Steph So, Senior Vice President of Digital Experience at Shake Shack, expressed excitement about the collaboration, noting, “In line with our vision of enlightened hospitality, this partnership highlights our commitment to leveraging innovation to enhance guest experiences both in and out of Shack.”
Noah Zych, Global Head of Autonomous Mobility & Delivery at Uber, added, “We’re thrilled to take another step forward and give Shake Shack customers in Los Angeles a little more Uber magic through sidewalk robot delivery.”
This innovative service is currently available through the Uber Eats app, offering Los Angeles Shake Shack customers a glimpse into the future of food delivery. For more information, visit www.serverobotics.com/uber-eats.
About Shake Shack Shake Shack offers elevated American classics, including made-to-order Angus beef burgers, crispy chicken, and hand-spun milkshakes. Since its first location opened in 2004, the company has grown to over 550 locations worldwide, committed to delivering high-quality food and uplifting experiences.
About Serve Robotics Serve Robotics, an AI-powered, low-emissions sidewalk delivery company, was spun off from Uber in 2021. The company focuses on making delivery sustainable and economical, with plans to scale its robot deployment across multiple U.S. markets.
About Uber Founded in 2010, Uber is a platform that facilitates the movement of people, food, and goods, creating opportunities and connecting the world through its innovative services.
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